All of our skilled engineers have in-depth knowledge covering a wide range of tablets and regularly receive training on new products.
We pride ourselves on our quality and service. We also understand the need to get your devices back to you as quickly as possible.
Our state of the art facilities are kitted out with the latest industry repair equipment, providing us with the best tools for the job.
Ologic was developed in 2003 to provide a dedicated repair and validation service to the insurance and warranty repair market. Our directors foresaw the current boom in technology products, the general take-up of handheld digital technology, and the ubiquity of tablets. We already had many years’ experience in carrying out laptop repair work to the highest standards, and we seized the opportunity to widen our horizons and increase the services we were able to offer – they would now include tablet technology repair options.
As well as spotting the emerging trend of digital technology’s increased use, we were also field leaders in many other respects, including developing a fixed price repair option. We have established ourselves as market leaders in the field of insurance and warranty repairs, being the largest and leading company specialising in this area, and now regularly handle more than 100,000 repair claims each year – so you can be sure that your tablet repairs will be carried out to the highest possible standards.
All the repair work that Ologic undertake is carried out in one of our state of the art workshops. Although we are physically based in Staffordshire and Hampshire, our reputation is such that work comes in from all areas across the UK. The workshops are modern and fully equipped and our teams that work in them are of equally high quality. All the electronic engineering employees are highly skilled and experienced in their field of expertise, with many years of familiarity with technology repairs behind them.
Customer service is an absolute priority for the team at Ologic. From initial contact through to your repaired product being returned, you can be assured of an exceptional customer experience. Each item sent to Ologic is subjected to a thorough inspection, before a diagnosis is made and the repair work can be carried out. The repair is carried out by a qualified engineer – although the engineering team have been in the IT repair industry since the arrival of tablet technology, they receive regular training on new products, enabling them to expand their product knowledge and offer the best possible service to our clients.
You can also trust the Ologic team with sensitive data. Many people have sensitive information on their phones and tablets, and in order to maintain confidence, all staff members across the business are subject to screening and background checks.
Not only can you rely on Ologic for the best quality repairs from a fantastic team, we also represent great value to our customers with a variety of payment packages, including fixed price repair options.
If you are looking for a company that will be able to handle your insurance technology repair work, quickly and competently, you need look no further. Get in touch with us to see how we can help you.